25mm ceramic disc cartridge can be adjusted to reduce water temperature and flow control settings. saving energy Solid brass construction for longevity Solid easy to grip modular handle NEOPERL aerator with slim stream flow director Polyamide flexible hose– 1/2 BSP female Suitable for mains pressure installation
Warranty
-15 years replacement cartridge only -10 years replacement products or parts on all finishes. -2 years replacement products or parts & Labour
Nero is committed to quality and offers generous residential and commercial warranties across its product ranges. Warranty coverage varies depending on product category, usage, and range.
Premium Range – Residential Use
Applies to: Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care
Tapware
25 years replacement on cartridges
25 years replacement on products or parts (all finishes)
2 years replacement on products or parts, including labour
Showers
25 years replacement on products or parts (all finishes)
25 years replacement on hand showers, shower heads, and hoses (labour not included)
2 years replacement on products or parts, including labour
Bathroom Accessories
25 years replacement on products or parts (all finishes)
Opal Metal Basins
25 years replacement on products (all finishes)
Heated Towel Rails
25 years replacement on product and finish
1 year replacement on power transformer
Electronic Mixers, Taps & Push Taps
25 years replacement on products or parts (all finishes)
2 years replacement on products or parts, including labour
Premium Range – Commercial Use
Applies to: Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care
Tapware
15 years replacement on cartridges
10 years replacement on products or parts (all finishes)
1 year replacement on products or parts, including labour
Showers
10 years replacement on products or parts (all finishes)
10 years replacement on hand showers, shower heads, and hoses (labour not included)
1 year replacement on products or parts, including labour
Bathroom Accessories
10 years replacement on products or parts (all finishes)
Opal Metal Basins
10 years replacement on products (all finishes)
Heated Towel Rails
10 years replacement on product and finish
1 year replacement on power transformer
Electronic Mixers, Taps & Push Taps
2 years replacement on products or parts (all finishes)
1 year replacement on products or parts, including labour
Standard Range – Residential & Commercial Use
Mixer Taps
15 years replacement on cartridges
10 years replacement on products or parts (all finishes)
10 years replacement on washing machine stops
1 year replacement on products or parts, including labour
Electronic Mixers, Taps & Push Taps
2 years replacement on products or parts (all finishes)
1 year replacement on products or parts, including labour
Showers
10 years replacement on products or parts (chrome finishes)
10 years replacement on products or parts (other finishes)
10 years replacement on hand showers, shower heads, and hoses (labour not included)
1 year replacement on products or parts, including labour
Bath Outlets
10 years replacement on products or parts (all finishes)
Bathroom Accessories
10 years replacement on products or parts (all finishes)
Other Accessories
10 years replacement on:
Universal pop-up wastes
Bottle traps
Glass hardware
Floor wastes
10 years product replacement and 1 year labour for:
Toilet push plates
Cisterns
Warranty Start Date & Claim Requirements
All warranty periods commence from the date of purchase, or for new buildings, the handover date.
To make a warranty claim, you must provide:
Proof of purchase
Handover documentation (for new builds) or equivalent supporting documents
Claims cannot be processed without this documentation.
Finish the Look with Outdoor Lighting
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+61 (0) 2 9949 5354
516 Sydney Road, Seaforth NSW
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