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Orders are typically processed within 1–5 business days. Delivery times vary based on location:
Once dispatched, you'll receive tracking via email. Deliveries are to the front entrance or safe drop location only. Drivers cannot carry items upstairs or inside. Please arrange help for unloading bulky items.
Delivery timeframes are estimates. We recommend waiting until your order arrives in good condition before booking trades.
Shipping costs will be calculated at checkout.
If you need your order urgently, please contact us to confirm express shipping availability.
Report any damaged, incorrect, or missing items within 48 hours with photos so we can arrange a replacement or assist with a courier claim.
Change of mind? You can return eligible products within 30 days of receiving your order.
Return shipping costs are the responsibility of the customer. This includes both the original delivery charge and the cost of sending the item back.
Please note: a 25% restocking fee applies to all change-of-mind returns.
To request a return, contact us at hello@evotile.com.au. If your return is accepted, we’ll provide instructions on how and where to send the item.
Items sent back without prior approval will not be accepted.
For more details, please refer to our FAQ.
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+61 (0) 2 9949 5354
516 Sydney Road, Seaforth NSW
Free Design Appointment